What do I do after I complete the online course?
If you are taking an online version of driver training, at a self paced online course program, you will receive a certificate from their company once you complete the entire online course. There is no certificate of enrollment that would exist, you would just be allowed to start doing your behind the wheel 8 hours of driver training.
Is Online Driver Training an approved method of completing the In-Class portion?
Yes. Teenage student drivers may take an approved online course in place of attending a brick and mortar location. We strongly recommend our in person class because we can make it fun and exciting to the point that you will get so much out of the classes.
How old do I need to be to take the online class?
In the state of Ohio, a student driver who is 15 years and 5 months old may begin the Online Driver Training Course. Teenage students may take the online course until the day before their 18th birthday.
May I use one of your cars to take the road test?
We do allow people to use our cars for the driving test, but only at the Mayfield Heights, and Bedford testing centers. The fee is $130 that includes an hour of practice before your exam, having us deal with the hastle of the BMV and scheduling, and the use of one of our cars for the exam. We will schedule the exam test for the student to ensure there is an instructor available for the date of the test.
**Our driving instructors have the right to deny the use of company vehicles for a road test if they feel the student isnt ready**
How do I schedule a road test?
The easiest way to schedule a test is to visit the website https://services.dps.ohio.gov/BMVOnlineServices and click on the "Schedule a driving test". This will guide you through the process step by step.
Another method would be to send us an email requesting one of our instructors contact you to schedule the driving test with you.
How long do I have to hold my temporary license before I can test?
You must hold your temporary license for 6 months before you are eligible to take the road test. This rule only applies to students under the age of 18. As of May 1, 2022, students are obligated to complete their in class training and final test before going on the road with an instructor.
What do I need to bring to take the road test?
You should bring your temporary permit and your certificate of completion from drivers education.
What happens if I fail the road test?
As the law stands today, as long as you have a valid temporary permit, you may take the driving test every 7 days until you pass.
Behind the Wheel
Can you send me an expedited Certificate of completion?
Need that certificate of completion faster than if sent by mail? No problem! We can email these expedited certificates right to your inbox. Please call our office. The fastest way, assuming you have completed all of your requirements is to send us a picture that is legible to our cell phone office number along with 2 email addresses to send the certificate to to 216-765-0600. Please allow up to 48 business for us to respond.
Will you pick me up?
Our school tries to accommodate you to the best of our abilities. Our drivers can pick you up at school, home, sports, and even the mall if you would like. We do ask that you give us enough notice in advance of the lesson to see if a different location is possible or not. We will make every attempt to work with your schedules and let you know at that time if it will not work.
What will I learn on the road?
We try to adapt the in-car driving lessons to each individual student. Our goal is to cover as wide a range of skills as possible within the limited time that we have. Our focus is to make you a safe and courteous driver, and prepare you for what you might expect to see on the roadway. Every student learns differently, but we will always work with you because this course has to prepare you for a lifetime of driving.
Can I request a specific driving instructor?
Maybe! Some of our instructors only work in certain parts of town, or on certain days of the week. But if there's someone you'd like to drive with, let us know and we will try to schedule you with that person. We want you do be most comfortable with the instructor. The more open we can keep the line of communicatio, the easier the training will be.
What if I need to cancel my driving lesson?
We understand life can get in the way of scheduled plans, we just ask that you call or text 24 hours in advance if you are canceling your lesson. If you fail to let us know more than 24 hours in advance, a $50 cancelation fee will be applied to your account and until paid no more lessons will be scheduled or held. Again, if it is because of a health related matter, we may just ask for a doctors note explaining that you are safe to return to driving class.
Are you instructors licensed?
The state of Ohio requires instructors to complete a 40-hour instruction course. The state also checks all instructor's driving records and fingerprints for any criminal record.
Can I use my own car?
Unfortunately, you cannot use your own car for the 8 hours of mandatory training for teens. However, we can use your car if you choose to do any additional training beyond the state-required for 8 hours. We do leave it up to the instructor's discretion if they feel it will be safe or not.
Do I need to have my own car insurance for behind-the-wheel?
No. When you are in one of our driving school vehicles, you are covered under our business insurance.
How do I sign up for driving lessons?
Register on our website. Once you register on our website, we will begin the process of working to get you situated with our driver training staff. We also, work with you on ensuring that you do not have to wait for your certificate of completio. Many schools will mail the certificat, we want to make sure you get it in time for your test. All we ask is for that open line of communication so that we can make sure you have what you need.
Do I need a temporary permit to schedule my in-cars?
Yes. You must have a valid learner's permit to schedule behind the wheel lessons. If you hold a learner's permit from another state, you may drive with that learner's permit in Ohio, but you need to abide by the laws of the state in which you are driving.
How long can I drive with an instructor?
Most of our lessons run between 1 and 3 hours long. We will customize the lesson as needed for your safety as that is our primary concern. Most driving lessons are 2 hours in length.
When can I start the behind-the-wheel lessons?
When you have completed the entire 24 hour course.
Are there any documents needed to be signed before my child goes on a lesson?
There will be a contract that will need to be signed before your child can enter the car with any instructor prior to each of their lessons. If this document isnt signed, and your child has been in contact with someone with COVID or the potential of COVID your child may be removed from our school permanently.
What are you doing to keep my child safe during In Car lessons?
Masks are required for all instructors and students. All hot spots in the veichle will be sanitized between each student and tempatures will be taken at the begining of your childs lesson.
My child's temp expires soon, but my in car lessons are after that, what do I do?
In between each lesson and when students are not using the vehicle, the instructor sanitizes the vehicle with anti-bacterial agents which aid in keeping the spread of any viruses down to a minimum. Students may be able to select sooner spots to do their lessons in, if extra time has been given to us. The more time that you can give us for driver training, the more training we can set aside for students to complete their driver training lessons.
What will I learn in class?
We take great pride in educating students in the safest of techniques for safe driving habits. We cover a vast array of driver training techniques including maneuverability and the much feared freeway to prepare you for driving on Cleveland roads and beyond. We do not just teach you what is on the test but prepare you for real world exercises on the road.
Do I need to check in before going to class?
We do recommend that you check your student center before you begin waiting for your lesson, to ensure that there is in fact a lesson scheduled for you at that time or during that evening. If someone does cancel in your vicinity, we will do our best to try and contact you to take over a spot that someone else may not be able to go on.
What If I can't make it to a lesson?
No worries! All the classes are repeated on a monthly basis. If you miss a class or two you can make it up the folowing month. There is no cancellation fee if you are unwell as we wany you at your best when you are in the vehicle with us. We do recommend that you check in with our instagram page if there may be a chance that a class may not be held on that night, but we do take the classes very seriously and will make every effort for those classes to be taught.
What safety equipment are your cars equipped with?
All of our cars are specially equipped with a passenger-side brake pedal and rearview mirror. We also have 3 cameras in the cars, and tracking devices on all vehicles. One facing outwards toward the front of the car, one facing the passengers of the car, and one facing outwards toward the rear of the car. We keep cones and reflectors in the trunks in case of emergency. We find, that if you feel you will do better with a chaperone, we can make that happen for you as well. We are here to make the experience the highest quality for you.
How do I pay?
Most people pay their package cost online here. If you choose to pay by card online there will be a credit card service fee associated with your purchase. You may also pay on the first day of class with cash, or check.
We do have the ability to accept Venmo, Cashapp or Zelle payments as well.
Do I need a temporary license to start driver ed?
No. If you are 15 years and 5 months old you may start the driver education portion of our program. Once you are old enough to take the temps test and obtain your temporary license, and your tuition is paid, you may go on the road. You will still need to make sure your balance is paid before scheduling any behind the wheel lessons.
How long does it take to complete the program?
It varies for each person. It's possible to finish the classes and behind-the-wheel in as little as four weeks. It could take as long as a few months, depending on circumstances such as when you're available and how busy we are. Unless there are mitigating circumstances present, a teen must complete all training within 6 months of their start date.
I signed up online, now what?
Thank you for signing up with us! You should have recieved a welcome email talking about next steps, but if you did not dont worry! Simply email us at Newdirection007@gmail.com and we will be sure to get back to you to make sure we have you in our system as a new student!
What does the state of Ohio require for driver training?
The State of Ohio requires everyone under the age of 18 to take 24 hours of classroom driving lessons and eight hours of driving.
How much time do I have to complete the program?
6 months from the 1st day of class. ( Online or In Class)
I went out of town after I started my drivers ed and my 6 months are up. What do I do?
The state of Ohio gives students 6 months to complete all portions of the drivers ed program. 8 hours of behind the wheel instruction and 24 hours of drivers education. If you have exceeded your 6 month window you have to restart the program completly. You will have to register and pay for the program again.
Does my insurance company offer a discount for taking driver's education?
Insurance companies want you to not only know how to drive but they want you to understand the rules of the road. We recommend that either you call your insurance company to find out what discounts are offered and if there are any requirements, or we are more than happy to refer you to insurance companies that we work with as well.
What is your refund policy?
We do not offer refunds. We will provide you with everything that you need and work with you. Once you pay the tuition, you are a registered student with our school. If you need assistance, please contact us directly. We schedule the driving lessons for you so that you don't have to worry about navigating through all of that. We go above and beyond for each of our students. We will never say that you will pass the driving test on the first try but will really go out of our way to take care of your needs first.