What do I do after I complete the online course?
You will receive a Certificate of Completion in the mail 7-10 business days from the successful completion of the course. If you have not started your behind-the-wheel course, please be sure to have the original Enrollment and Completion Certificate to give to your driver at the time of your first lesson.
Is Online Driver Training an approved method of completing the In-Class portion?
Yes. Teenage student drivers may take an approved online course in place of attending a brick and mortar location.
How old do I need to be to take the online class?
In the state of Ohio, a student driver who is 15 years and 5 months old may begin the Online Driver Training Course. Teenage students may take the online course until the day before their 18th birthday.
May I use one of your cars to take the road test?
We do allow people to use our cars for the driving test, but only at the Mayfield Heights, and Bedford testing centers. The fee is $130 that includes an hour of practice before your exam, having us deal with the hastle of the BMV and scheduling, and the use of one of our cars for the exam.
**Our driving instructors have the right to deny the use of company vehicles for a road test if they feel the student isnt ready**
How do I schedule a road test?
The easiest way to schedule a test is to visit the website https://services.dps.ohio.gov/BMVOnlineServices and click on the "Schedule a driving test". This will guide you through the process step by step.
How long do I have to hold my temporary license before I can test?
You must hold your temporary license for 6 months before you are eligible to take the road test. This rule only applies to students under the age of 18.
What do I need to bring to take the road test?
You should bring your temporary permit and your certificate of completion from drivers education.
What happens if I fail the road test?
If you fail one or more portions of the road test, you have to wait seven days to try again if you are under 18. You have four chances to receive your license per temporary permit. You can schedule a driving lesson prior to your test to review your skills. If you fail the test and you would like to take the test again with our vehicle, you will have to pay the fee again.
Behind the Wheel
Will you pick me up?
Our school tries to accommodate you to the best of our abilities. Our drivers can pick you up at school, home, sports, and even the mall if you would like. We do ask that you give us enough notice in advance of the lesson to see if a different location is possible or not. We will make every attempt to work with your schedules and let you know at that time if it will not work.
What will I learn on the road?
We try to adapt the in-car driving lessons to each individual student. Our goal is to cover as wide a range of skills as possible within the limited time that we have. Our focus is to make you a safe and courteous driver, and prepare you for the road test.
Can I request a specific driving instructor?
Maybe! Some of our instructors only work in certain parts of town, or on certain days of the week. But if there's someone you'd like to drive with, let us know and we will try to schedule you with that person.
What if I need to cancel my driving lesson?
We understand life can get in the way of scheduled plans, we just ask that you call or text 24 hours in advance if you are canceling your lesson. If you fail to let us know more than 24 hours in advance, a $50 cancelation fee will be applied to your account and until paid no more lessons will be scheduled or held.
Are you instructors licensed?
The state of Ohio requires instructors to complete a 40-hour instruction course. The state also checks all instructor's driving records and fingerprints for any criminal record.
Can I use my own car?
Unfortunately, you cannot use your own car for the 8 hours of mandatory training for teens. However, we can use your car if you choose to do any additional training beyond the state-required for 8 hours. We do leave it up to the instructor's discretion if they feel it will be safe or not.
Do I need to have my own car insurance for behind-the-wheel?
No. When you are in one of our driving school vehicles, you are covered under our business insurance.
How do I sign up for driving lessons?
Register on our website. If you are taking our the complete drivers education package with us and have completed at a minimum 1 in-class, please send us an email letting us know that you are ready to begin. If you are taking the online course for your in-classes, please make sure to do a registration as an online student. Our scheduler will contact you to set up times for your lessons.
Do I need a temporary permit to schedule my in-cars?
Yes. You must have a valid learner's permit to schedule behind the wheel lessons. If you hold a learner's permit from another state, you may drive with that learner's permit in Ohio, but you need to abide by the laws of the state in which you are driving.
How long can I drive with an instructor?
Most of our lessons run between 1 and 3 hours long. We will customize the lesson as needed for your safety as that is our primary concern.
When can I start the behind-the-wheel lessons?
When you begin the online driver training course and complete the first two hours of course content, a certificate of enrollment will be mailed to you. You should receive the certificate within 7-10 business days. If you have not received the certificate by then, you will need to call the number for the online provider. Once you have the certificate of enrollment, you should then send an email to our school letting us know that you are then ready to begin your in-car training.
Are there any documents needed to be signed before my child goes on a lesson?
There will be a contract that will need to be signed before your child can enter the car with any instructor prior to each of their lessons. If this document isnt signed, and your child has been in contact with someone with COVID or the potential of COVID your child may be removed from our school permanently.
What are you doing to keep my child safe during In Car lessons?
Masks are required for all instructors and students. All hot spots in the veichle will be sanitized between each student and tempatures will be taken at the begining of your childs lesson.
My child's temp expires soon, but my in car lessons are after that, what do I do?
As per the Ohio BMV here is the explanination of the extention for temps/ license/ and registrations.
If the expiration date on a resident's license, ID, or registration is between March 9, 2020 and April 1, 2021, the expiration date has been automatically extended until July 1, 2021.
What will I learn in class?
Too much to mention here! Bit if you'd like a preview of what driver's ed is all about, you can certinaly give us a call at (216) 765-0600 or send us an email.
Do I need to check in before going to class?
Nope! Simply show up ready to learn!
What If I can't make it to a lesson?
No worries! All the classes are repeated on a monthly basis. If you miss a class or two you can make it up the folowing month.
What safety equipment are your cars equipped with?
All of our cars are specially equipped with a passenger-side brake pedal and rearview mirror. We also have 3 cameras in the cars, and tracking devices on all vehicles. One facing outwards toward the front of the car, one facing the passengers of the car, and one facing outwards toward the rear of the car. We keep cones and reflectors in the trunks in case of emergency.
How do I pay?
Most people pay their package cost online here. If you choose to pay by card online there will be a credit card service fee associated with your purchase. You may also pay on the first day of class with cash, or check.
Do I need a temporary license to start driver ed?
No. If you are 15 years and 5 months old you may start the driver education portion of our program. Once you are old enough to take the temps test and obtain your temporary license and you have completed at least 2 hours of driver education then you may be scheduled for the in-car portion of our program. Anyone wanting to schedule their in cars needs to have a valid temporary license.
How long does it take to complete the program?
It varies for each person. It's possible to finish the classes and behind-the-wheel in as little as four weeks. It could take as long as a few months, depending on circumstances such as when you're available and how busy we are.
I signed up online, now what?
Thank you for signing up with us! You should have recieved a welcome email talking about next steps, but if you did not dont worry! Simply email us at Newdirection007@gmail.com and we will be sure to get back to you to make sure we have you in our system as a new student!
What does the state of Ohio require for driver training?
The State of Ohio requires everyone under the age of 18 to take 24 hours of classroom driving lessons and eight hours of driving.
How much time do I have to complete the program?
6 months from the 1st day of class. ( Online or In Class)
I went out of town after I started my drivers ed and my 6 months are up. What do I do?
The state of Ohio gives students 6 months to complete all portions of the drivers ed program. 8 hours of behind the wheel instruction and 24 hours of drivers education. If you have exceeded your 6 month window you have to restart the program completly. You will have to register and pay for the program again.
Does my insurance company offer a discount for taking driver's education?
Insurance companies want you to not only know how to drive but they want you to understand the rules of the road. We recommend that either you call your insurance company to find out what discounts are offered and if there are any requirements, or we are more than happy to refer you to insurance companies that we work with as well.
What is your refund policy?
We do not offer refunds.